499 bit Privacy Policy — How Is Your Personal Information Protected?
499 bit places the highest priority on the privacy of users in Bangladesh. This policy explains what data we collect, how we use it, and the steps we take to keep your information safe.
Last Updated: January 2026
Encrypted Connection
User Rights
What information do we collect from you?
When you create an account and use our services at 499 bit, we collect various types of information to help us provide you with the best possible experience. All information is collected transparently and solely for the purpose of improving the platform's services. The different categories of information we collect are described in detail below.
Account Information
When you register, we collect your name, email address, mobile number, and date of birth. Identity document details may also be collected for age verification purposes. Account login activity is tracked, and your password is stored securely as a hash. These details are required to create an account.
Device & Browser Information
Your device type, operating system, browser name and version, and IP address are collected automatically. This information is used primarily for troubleshooting technical issues and maintaining platform security. A device ID may be collected for mobile users but is never sold to any third party. Screen resolution and network connection type may also be recorded.
Payment & Transaction Information
During BDT deposit and withdrawal transactions, your mobile banking number or partial payment method details are collected. Full card numbers or PINs are never stored — only the transaction reference number and amount are recorded. For transactions processed through local payment gateways such as bKash, Nagad, and Rocket, the respective gateway's own policies will apply. All financial information is stored in encrypted form.
Usage Data
Which pages you visit, how long you spend on them, and which games or events you participate in are all automatically logged. This data helps us improve our service quality and deliver a more personalized experience. Your betting history and game preferences are also recorded to provide more relevant recommendations in the future. This information is never used to identify you personally.
How Do We Use the Information We Collect?
Your information is used only for specific, necessary purposes. 499 bit never uses your data for unsolicited marketing or any unauthorized activity.
Primary Purposes of Data Use
- Account Management: Your data is used to create, verify, and manage your account, as well as to maintain login security and two-factor authentication.
- Transaction Processing: Payment information is used to accurately process BDT deposits and withdrawals. A record of each transaction is retained to protect the user.
- Fraud Prevention: Device and usage data is analyzed to detect unusual transactions or suspicious activity, keeping the platform safe and secure.
- Service Improvement: By analyzing usage patterns, we continually improve the platform's features, game categories, and mobile experience. Content recommendations are tailored to your preferences.
- Communication & Support: Your contact information is used to send important account notifications, transaction confirmations, and customer support. Marketing communications will only be sent with your consent.
- Legal compliance: Certain data must be retained and processed by law to comply with applicable regulations in Bangladesh and to meet the requirements of regulatory authorities.
What do you need to know about cookies and tracking technologies?
Cookies make your experience smoother and more personalized.
The 499 bit platform uses cookies and similar tracking technologies, which are stored as small data files in your browser. These fall into three main categories: essential cookies, functional cookies, and analytics cookies. Essential cookies are required for core platform features to work and cannot be disabled. Functional cookies remember your language preference, login state, and other settings so you don't have to reconfigure them each time.
Analytics cookies help us understand which pages are most popular and how users navigate the platform. This data is collected in anonymized form and cannot be directly linked to any individual. You can manage or delete cookies at any time through your browser settings, though doing so may affect the functionality of certain features. We do not use third-party advertising cookies.
Essential Cookies
Essential for login, sessions, and security
Functional Cookies
Remembers your preferences and settings
Analytics Cookies
Anonymized Data for Service Improvement
How securely is your data stored?
499 bit uses advanced technology to keep all your personal and financial information protected to the highest standard.
SSL Encryption
256-bit SSL/TLS encryption is active across all pages of the platform, protecting all data exchanged between your browser and our servers. Your password and payment details are never stored in plain text.
Secure Servers
Our data servers are secured with both physical and digital protection measures. Regular security audits and penetration testing are conducted to identify and address any vulnerabilities promptly. Routine data backups are also maintained.
Access Control
Only authorized personnel are granted limited access to relevant data on a need-to-know basis. Every access is logged, and any unusual activity triggers an automatic alert. All staff are bound by strict confidentiality agreements.
Data Retention Period
Data is retained for as long as your account remains active. After account closure, certain transaction records may be kept for a legally required period. Once that period expires, your data is securely deleted.
Our Responsibility in Case of a Data Breach
In the event your data is compromised, 499 bit will notify you as quickly as possible and take the necessary steps to address the issue. You will be kept fully informed about the nature of the incident, its potential impact, and the actions we have taken. We strongly recommend using a strong password and keeping your login credentials private. If you notice any suspicious activity on your account, please contact our support team immediately.
When and Why We May Share Information with Third Parties
499 bit never sells your data or shares it with third parties without authorization. However, limited data sharing may be necessary in specific circumstances.
No Data SellingCircumstances Under Which Data May Be Shared
- Payment Processor: Relevant financial information is shared with bKash, Nagad, Rocket, or other approved payment gateways to process your transactions. These partners maintain their own security standards and use your information solely for transaction processing purposes.
- Legal obligation: Information may be disclosed to Bangladesh law enforcement or regulatory authorities in response to lawful requests as required by law. In such cases, we provide only the information directly relevant to the specific request.
- Technology service provider: Trusted technology partners who support platform operations may have access to limited data. They are bound by strict confidentiality agreements and may only use that data for the specific purposes defined.
- Fraud prevention service: Limited device and session data may be shared with specialized security services for account protection and fraud detection. This is done solely to safeguard users' interests.
Outside of the situations described above, your personal information will never be shared with any third party without your consent.
What rights do you have over your data?
499 bit believes every user has the right to full control over their own personal information.
Right to Access Your Information
You can log in to your account at any time to view the information we hold about you. Your profile details, transaction history, and activity logs are all accessible directly from your account dashboard. If you need more detailed information, you can submit a data access request through our support team.
Right to Correct Your Information
If any of your personal information is incorrect or incomplete, you can update it directly from your account settings. Updating your name, contact details, or other profile information is quick and straightforward. For certain fields, changes will be processed after identity verification.
Right to Deletion
When closing your account, you may request that your personal data be deleted. Certain transaction records may need to be retained for a legally required period. Deletion requests will be processed within 30 business days.
Unsubscribe from Marketing Communications
You can opt out of promotional emails or messages at any time. Every marketing communication will include an unsubscribe option. However, critical account security and transaction notifications cannot be disabled, as they are essential for your protection.
Policy Change Notifications
If any significant changes are made to this Privacy Policy, 499 bit will notify you in advance via email or through the platform. The effective date of the updated policy will be clearly stated. Continued use of the platform will be considered acceptance of the revised policy, so we recommend reviewing this page regularly.
Still have questions? We're here to help.
If you have any questions about this privacy policy or your personal data, please reach out to our support team. You can email us at support@499bit.click. 499 bit is always here for you and committed to keeping your information safe.
You can also find answers to many common questions on our FAQ page, which may save you some time.